Privacy Policy – HikeHaven

At HikeHaven, your privacy is of utmost importance to us. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data when you interact with our store, which offers travel backpacks, hiking tools, and outdoor gear.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Data We Collect

Personal Information
We collect data you voluntarily provide, including:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Details (processed securely)

Usage Information
Automatically collected when you use our website:

  • Pages Visited

  • Time Spent on Site

  • Click Paths and Navigation Behavior

Cookies & Tracking Technologies
We use cookies to enhance functionality, remember preferences, and analyze site performance. Cookies are small text files stored on your device to improve your user experience.

2. How We Use Your Data

  • To Fulfill Orders: Process transactions and ship products to you.

  • To Improve the Experience: Analyze visitor behavior to enhance site functionality and tailor your shopping experience.

  • To Communicate: Send order updates, respond to inquiries, and share promotional content (with your consent).

3. Data Storage & Security

We store your data securely on protected servers, employing safeguards to prevent unauthorized access, disclosure, or alteration. Payment information is encrypted and processed through trusted third-party providers.

4. Cookies and Preferences

We use cookies for:

  • Site Performance: Enhancing functionality and personalization.

  • Analytics: Understanding customer behavior for better service.

  • Marketing Campaigns: Only with your consent.

You may disable cookies through your browser settings, although some features of the site may not function optimally if cookies are disabled.

5. Third-Party Services

We may share limited data with trusted third-party services essential for operations, including:

  • Payment Processors (e.g., Stripe, PayPal)

  • Shipping Carriers (for fulfillment and tracking)

  • Email Platforms (for marketing communications)

  • Review Services (to collect and display feedback)

We do not sell your personal data to unrelated third parties.

6. Your Rights & Choices

  • Access or Update Information: Contact us to view or modify your personal data.

  • Delete Data: You can request the removal of your personal information, subject to legal and transactional obligations.

  • Opt-Out of Marketing: Unsubscribe links are included in all promotional emails.

  • Manage Cookies: Use your browser settings to control cookie preferences.

7. Communications

Messages you send via email or contact forms may be stored to help us respond effectively and improve our support services. These messages are treated confidentially and will not be linked to unrelated data.

8. Policy Updates

We may update this Privacy Policy periodically to reflect operational or regulatory changes. The latest version will always be available on this page, and we recommend reviewing it regularly.

9. Contact Us

For privacy-related inquiries or to exercise your rights regarding your data, please reach out via our Contact Us page or email us at: info@the-hikehaven.com